About us

We are one of the fastest-growing online marketplaces in the world - and we're doing things differently. We're building a fair, transparent, and trusted platform where buyers and sellers thrive. Our mission? To shake up eCommerce with integrity, innovation, and unstoppable momentum.

At the heart of this mission is our Verifications Team - the gatekeepers of trust. And now, we're looking for a sharp, analytical, and forward-thinking Verifications SME to help us raise the bar even higher.

About the Role

This isn't your average compliance gig. As our Verifications Subject-Matter Expert, you'll be the go-to authority on seller eligibility, fraud detection, and due diligence. You'll dive deep into applications, spot red flags before they wave, and guide our Verification Administrators through complex cases with confidence and clarity.

You'll also shape the future of our verification processes - defining smarter thresholds, streamlining workflows, and staying ahead of emerging risks. If you love data, patterns, and making judgment calls that protect a brand's reputation, this role was made for you.

What You'll Be Doing

• Conduct deep-dive reviews of seller applications and business documentation
• ️ Ensure legitimacy and stability through rigorous due diligence checks
• Act as the escalation point for tricky or borderline cases
• Develop and refine verification criteria to keep pace with market trends
• Analyse verification data using Salesforce and Excel to spot patterns and drive improvements
• Collaborate with leadership to evolve our processes for speed, accuracy, and impact
• Coach and mentor Verification Administrators to elevate team performance

What You'll Bring

• ✅ Proven experience in verification, compliance, fraud prevention, or due diligence
• Exceptional analytical skills and a laser-sharp eye for detail
• Proficiency in Microsoft Excel (think: sorting, formulas, reporting)
• Experience with Salesforce or similar CRM platforms
• Clear, confident communication - written and verbal
• Independent decision-making with a strong sense of accountability
• ️ Superb organisation and multitasking skills

Essential

• Business-level Mandarin proficiency - 50% of the sellers are from China
• Experience in eCommerce or online marketplaces is desirable

✨ Why Join Us?You'll be part of a bold, fast-moving team that values trust, transparency, and innovation. You'll have the freedom to shape processes, influence decisions, and make a real impact in a company that's scaling globally.Ready to be the expert who keeps our marketplace safe, smart, and ahead of the curve? Let's talk.

Monday to Friday - 37.5 hours
£30,000
Hybrid if local to the Bournemouth area but this role can be remote

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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