Good Afternoon,

I am currently representing Lambeth Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience

We are looking for a Visiting Officer (Temporary Accommodation) this role will be: Hybrid Working SW2 1RW

The right candidate will:

* To be the first point of contact between households in temporary accommodation and the Move on Team. In doing so you will demonstrate excelled customer engagement skills, quickly building trust and rapport with residents.

* To use analytics provided to the team to prioritise households to visit, based on those most likely to be ready to move into settled accommodation.

* To visit or call, where a visit is not possible, temporary accommodation households to undertake occupancy checks, identify checks, update the housing needs assessment, including an affordability assessment, and identify the most likely route out of temporary accommodation and into settled accommodation.

* To use fraud indicators to verify occupancy and other matters relating to the homeless application.

* To liaise with other Council departments and external bodies as required, including Social Care, GP’s, fraud etc. to build up an accurate picture of the households readiness to move on from temporary accommodation and their housing needs.

* To identify wider needs within the households that could impact on the households readiness to move on from temporary accommodation, signposting to relevant organisations and services and making internal referrals where relevant.

* To guide users to update their housing register application where their household composition and/or needs have changed. To also verify where there are adult dependents where the property is their main residence, and they can be included in the housing register application.

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon