A Waiter/Waitress in CÉ LA VI is the frontline representative, this role goes beyond merely taking orders and delivering food and drinks; it involves creating memorable experiences by offering personalized attention, anticipating guests' needs, and ensuring their satisfaction throughout their visit.

Customer Focus:

Demonstrates a strong commitment to customer satisfaction. Anticipates customer needs, providing personalized service.

Responsibilities:

• Provide attentive and personalized service to guests
• Take orders accurately and relay them to the kitchen
• Follow department steps of service
• Serve food and beverages promptly and courteously
• Have a good understanding of all food and beverage items
• Able to suggestively sell menu items to enhance guest experience
• Anticipate guest needs and provide recommendations when requested
• Handle guest inquiries and resolve issues promptly and professionally

Requirements:

• Proven experience working in a fast-paced high-end venue.
• Strong organizational and multitasking abilities.