Water Quality and Regulations Manager

4 Days Old

Job Title: Water Quality and Regulations Manager
Salary: To £52,000 depending on experience
Location: Cambridge/Walsall, England, United Kingdom
Travel: Required across both regions
Ready to make a real impact? As Water Quality and Regulations Manager, you'll lead a dedicated team safeguarding public health and ensuring compliance with water quality regulations. You'll oversee monitoring strategies, investigate incidents, and drive innovation to enhance customer confidence. This is your chance to combine technical expertise with leadership, representing the company across the industry while shaping the future of safe, high quality drinking water.
The Role:
The Water Quality and Regulations Manager ensures compliance with all water quality regulations and standards, safeguarding public health and customer confidence. This role provides leadership to the water quality team, oversees monitoring strategies, and ensures operational practices meet the highest standards of safety, compliance, and customer satisfaction.
Key Responsibilities

Provide leadership, guidance, and support to the direct team, fostering engagement and motivation
Organise team resources and conduct regular 1 2 1 meetings with direct reports
Manage absence, capability, discipline, and grievance matters
Identify training needs and ensure these are addressed and evaluated
Conduct routine quality audits of departmental activity
Develop and deliver a comprehensive monitoring strategy compliant with the Water Supply (Water Quality) Regulations 2016 and the Information Direction 2020
Lead regulatory and operational monitoring sampling programmes
Investigate regulatory breaches and ensure remedial actions are completed appropriately
Implement operational strategies to ensure compliance, public health protection, and water quality excellence
Support company hygiene practices to safeguard public health
Act as a guardian for the Water Quality Charter
Collate and track internal water quality metrics, ensuring remedial actions are monitored for effectiveness
Identify opportunities to enhance customer expectations through innovation and new methods
Develop and implement procedures to ensure a positive customer experience
Represent the company on industry networks and liaise with colleagues across the sector
Lead annual liaison meetings with bulk supply partners
Provide advice and direction on water quality matters to production and networks departments
Support updates to company water quality policies and procedures
Share water quality briefings and updates across the business to inform best practice

What you'll need:
Accredited Qualifications

BSc in Bacteriological Sciences or similar discipline
Chartership in a relevant professional membership

Non Accredited Skills & Knowledge

Technical and scientific knowledge across the full water cycle, from catchment to consumer
Detailed knowledge of the Water Supply (Water Quality) Regulations, DWI guidance, and the Water Industry Act 1991
Strong communication skills with regulators, operational teams, senior management, and customers
Calm and clear decision making during water quality events or public health incidents
Full valid driving licence
Awareness of analytical methods, sampling protocols, QA/QC procedures, and UKAS accreditation standards
Proficiency in water quality databases, SCADA systems, and GIS tools

What You'll Get in Return:

A competitive salary plus benefits.
25 days holiday + bank holidays.
Company pension with employer contributions.
24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital, and health matters.
Eyecare vouchers - via Specsavers.
Employee Assistance Programme (EAP).
24/7 remote GP access.

Apply

Location:: Not Specified
Job Type:: FullTime
Category:: Legal

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