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Weekend Operations Coordinator (part-time, remote working role), London

Client: Coople UK

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

d5a2434c6300

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

Are you looking for a part-time job opportunity focusing on weekend work? Do you have professional experience in the hospitality sector? Then read on to learn more about this exciting opportunity as our Weekend Operations Coordinator.

Who are we?

Coople is a leading flexible staffing agency connecting businesses with skilled workers for temporary and shift-based roles across industries such as retail, logistics, hospitality, and office work. Our platform enables companies to fill shifts efficiently with high-quality workers.

We value flexibility, reliability, and innovation, empowering clients and workers with seamless staffing solutions that meet modern workforce demands. At Coople, we believe in being Agile, Collaborative, Fair, Empowering, and Passionate about making things happen.

The Role:

• Support clients and workers over weekends as a key team member
• Handle incoming queries via phone, email, and Intercom
• Manage vendor management systems
• Use the Coople platform to ensure optimal coverage of client jobs over the weekend
• Assist with large staffing requests from key clients
• Gather feedback for platform and service improvements
• Onboard new users and help grow our worker pool
• Review worker profiles and experience, and manage recruitment tasks
• Support our Cooplers in reaching their goals and finding rewarding work
• Deliver excellent service to clients
• Collaborate with a Customer Support Coordinator for seamless service
• Coordinate handovers to keep the Operations team updated on client activities

Working pattern: Part-time, hours per week on Friday, Saturday, and Sunday, with specific hours to be arranged. Immediate start available. The role is remote, but attendance at our London office for training during the first weeks is preferred, with some sessions on weekdays.

Skills required:

• Experience in customer support, customer service, operations, or recruitment, ideally in tech or platform-based environments
• Experience in the hospitality sector
• Strong communication skills (written and verbal)
• Proactive and solution-oriented, capable of multitasking
• Excellent organizational skills and attention to detail
• Experience with vendor management systems and platform tools
• Effective collaboration skills
• Strong interpersonal and customer-focused approach
• Ability to work independently and manage priorities over weekends

Additional benefits include training and development opportunities, an annual discretionary bonus, participation in the ESOP program after initial months, and holiday entitlement including public holidays. Your opinion matters: contribute to product, process, and tool improvements at Coople.

If you are passionate, proactive, and thrive in a fast-paced tech environment, apply today!