We are looking to welcome a highly motivated, creative, and enthusiastic Welcome Host to join our Rapport team at our client's offices, located in Watford. Our client is a world leader in off-price apparel and home fashions. This is a dynamic team that works in an environment where no day is the same.

To provide a personal and genuine service to clients and customers, ensuring all duties are carried out to the highest standards. Act as a point of contact, providing a friendly, helpful and customer focused service to all clients and associates in all tasks which are undertaken. To create a good rapport with staff and service partners to ensure the optimum service provision.

Type of contract: Part-time, Permanent

Hours: 32 per week (Monday-Thursday, shift rota basis between 7 AM and 7 PM)

Salary: £24,137 per annum

What will you get?

• Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give back to community: Take one paid day off annually to support a cause you're passionate about!

Main Responsibilities

• Specialising in the overall client experience across all aspects of the ground floor.
• Ensuring the arrival experience and interaction with all guests is a memorable one, with a consistent drive to provide an outstanding level of service and surprise and delight our guests whenever the opportunity arises.
• Providing excellent service to clients and guests alike, carrying out all duties to the highest of standards.
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