Welsh Speaking customer Service Advisors

9 Days Old

Red Recruitment is recruiting a fluent Welsh-speaking Customer Service Advisor in Penrhyndeudraeth to join our client. Your role will be contributing to the success of travel projects by assisting customers and delivering the highest level of service. The salary for this position is £25,506 per annum. You must be fluent in Welsh and English as you will be answering customer queries in both languages. Package for a Welsh-speaking Customer Service Advisor: Salary: £25,506 per annum Hours: Full-time, 5 days a week, this can include weekends and the hours will range 7am to 8pm Contract type: Permanent Location: Penrhyndeudraeth, North Wales Key Responsibilities of a Welsh-speaking Customer Service Advisor: Responding to customer queries (inbound and outbound) and complaints by communicating via telephone, Live chat, e-mail and social media in both Welsh and English Undertaking varied actions depending on customer queries and system requirements Completing daily system tasks by consulting the various administration systems Responding to calls efficiently by adhering to the service level agreement/key performance Indicators to enhance...
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Location:
Penrhyndeudraeth
Salary:
£24,000
Job Type:
FullTime
Category:
Customer Service & Support

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