Make a Real Impact on Sustainability

We’re looking for a passionate and driven Zero Waste Lead to help transform the way our clients manage and reduce waste. This is a fantastic opportunity to work with some of the UK’s most prestigious organisations—including Government and Banking clients—while making a tangible difference to their sustainability journey.

You’ll play a key role in shaping zero‑waste strategies, supporting mobilisation of new contracts, delivering best‑practice solutions, and helping organisations achieve their sustainability goals.

What You’ll Be Doing

• Set up and manage waste‑reduction plans.
• Identify and implement improvements that increase recycling and reduce waste.
• Act as the Waste Subject Matter Expert, providing guidance, insight and best practice to clients and operational teams.
• Support bid activity by advising on innovative waste and sustainability solutions.
• Lead waste‑related projects from planning through to delivery, ensuring efficiency and compliance.
• Use data analysis and visualisation to understand waste performance and drive continuous improvement.
• Work closely with contract teams to ensure services meet expectations and contractual commitments.
• Support clients in achieving their sustainability agendas and overcoming waste‑related challenges.

What We’re Looking For

• Strong background in sustainability, zero‑waste strategies, and circular economy principles.
• Experience within the waste industry or related operational environments.
• Skilled communicator with excellent stakeholder‑management and collaboration abilities.
• Experience managing complex projects, including risk mitigation and KPI reporting.
• Strong analytical skills with the ability to interpret and communicate data insights effectively.
• Good understanding of facility management, waste, and cleaning service streams.
• Ability to translate business insights and customer expectations into practical, effective waste solutions.
• Full UK Driving Licence (role includes travel to client sites).
• CIWM Membership and/or sustainability qualifications (desired).

Security Requirements

This role requires SC Clearance. Candidates must be eligible to meet the criteria.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team.