Location: Chiswick W4, London (Hybrid, 3 days in the office)

Type: Fixed-Term Contract (2–3 Months)

Capacity: 80-100% (flexible for the right candidates, but 100% is the preference)

Start: Immediate / ASAP

16K Agency is a leading creative & social media agency based in London, specialising in Formula 1 and global sport. We collaborate with sponsors, teams, rights holders and global brands to produce high-impact creative content and commercially driven campaigns across digital platforms.

We operate in fast-moving, high-pressure environments and pride ourselves on combining creative excellence with commercial sharpness.

We are looking for a senior, experienced operator to join us on a short-term contract to strengthen and streamline our client function during a period of growth.

This is a hands-on, senior contract position reporting directly to the CEO.

The purpose of this role is clear:

• Accelerate contract turnaround
• Tighten scopes and protect margins
• Stabilise client delivery
• Improve onboarding and process clarity
• Remove commercial bottlenecks

You will oversee our portfolio of retainers and project-based work across sport and events, bringing immediate structure, confidence and commercial discipline to the client function.

This is not a placeholder role.

We need someone who can step in, take charge, and make an impact quickly.

• Review and tighten scopes of work before release
• Support pricing discussions and ensure commercial alignment
• Protect margins across projects and retainers
• Monitor profitability and advise on improvements
• Ensure new client requests are scoped and actioned efficiently
• Understand event cost structures and delivery realities

• Improve speed and clarity of contract turnaround
• Streamline onboarding processes
• Remove friction between client, production and creative teams

• Act as senior escalation point where required
• Bring calm authority to complex or sensitive situations
• Support strategic conversations and renewal discussions

• Lead and mentor the Client Accounts team
• Raise standards in communication, documentation and ownership
• Provide structure and clarity to the function

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What We’re Looking For
• 5+ years in agency senior/ account ownership
• Experience managing accounts of £100k+
• Background in sport, events, sponsorship or creative agencies
• Strong commercial instinct and cost awareness
• Able to work autonomously and move quickly
• Calm under pressure
• Comfortable challenging internally and externally




You are someone who:

• Takes ownership immediately
• Is solutions-driven
• Understands global sport environments
• Is not afraid of difficult conversations




What Success Looks Like by End of Contract
• Contract turnaround time has reduced
• Scopes are commercially tighter
• Margin visibility has improved
• Clients feel structured and reassured
• Internal bottlenecks have reduced
• Account processes are clearer and more scalable




Contract Details
• 2–3 month fixed-term contract
• Competitive day rate or pro-rata salary (depending on structure)
• Hybrid working (minimum 3 days in-office)
• Some travel may be required




How To Apply

If this sounds like you, we’d love to hear from you.




Please send your CV along with a short cover note outlining:

• Why this role interests you
• Your relevant experience within sport, events or agency environments
• Your availability and preferred contract structure (day rate or pro-rata)




Applications should be sent to: work@16kagency.com - subject: Contract Account Director

If you have any questions before applying, feel free to reach out to us directly.




We’re looking to move quickly and appoint the right candidate as soon as possible.