Account Director - £50-60k – London/ Hybrid

We are working with an independent, integrated marketing and communications agency looking for an Account Director who combines integrated agency delivery excellence with a strong understanding of AI and strategic thinking. You’ll lead key client relationships, steer multi-disciplinary teams across creative, digital, strategy and data-led solutions, and help shape how emerging AI capabilities enhance the way we solve client challenges. This role is ideal for someone who thrives in a growing environment, enjoys variety, and can move confidently between delivery, strategy and AI consultancy.

You will need experience working across integrated digital campaigns – including web and app builds, incentive programmes and data.

Key Responsibilities

• Lead day-to-day management of complex, integrated client accounts across creative, digital, strategy and data workstreams
• Drive delivery excellence, ensuring work is on brief, on budget and on time across multiple active projects.
• Build trusted client relationships, proactively identifying opportunities to solve business challenges and improve outcomes.
• Work closely with creative, digital, production and strategy teams to translate client objectives into clear, actionable programmes of work.
• Support and guide clients as they explore AI capability - from understanding use cases to helping shape workshop outputs and recommendations.
• Contribute to strategic thinking across accounts, connecting insights to commercial outcomes and informing creative and digital solutions.
• Collaborate with other agency partners within multi-agency ecosystems to ensure alignment, integration and smooth delivery.
• Help develop internal capability and ways of working as the agency continues to grow and evolve its offer.
• Maintain high delivery standards across B2B and selected B2C projects, including incentive programmes, app and web-builds, creative campaigns, digital experiences and data-driven work.

Key Requirements

• Strong integrated agency background, with hands on experience delivering creative and digital work end-to-end.
• Proven ability to manage and grow client relationships while confidently navigating multi-disciplinary teams.
• Solid grounding in strategy and demonstrable experience using strategic thinking to guide client decisions.
• Working understanding of AI concepts, use cases and applications in a marketing/ communications context - able to engage credibly with clients and internal teams.
• Comfortable working across varied sectors including B2B and B2C; experience with IT/tech or pharma advantageous.
• Confident operating in fastmoving environments where priorities shift and collaboration across teams is essential.
• Capable of handling ambiguity, stepping outside your usual wheelhouse and adapting as the agency scales.
• Strong communication, organisation and problem-solving skills with a focus on outcomes and client impact.

If you’re an integrated Account Director who loves solving complex client challenges, enjoys working across disciplines and is curious about how AI can enhance the work we deliver, this could be a great opportunity for you. Please apply now!

DEI Statement

We are committed to building an inclusive workplace that reflects a wide range of backgrounds, perspectives and skills. We welcome applications from everyone and encourage diversity in all its forms.

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