Our client, a respected automotive organisation in Mallusk, Northern Ireland, is seeking to appoint an experienced Assistant Aftersales Manager. This opportunity is ideal for a dedicated professional looking to progress their career in the motor trade as an Assistant Aftersales Manager within a reputable dealership committed to delivering exceptional customer service. Benefits: * Salary of up to £36,000 per annum * Industry-leading package including 33 days annual leave (bank holidays included), with the option to buy or sell leave through the leave purchase & sale scheme * Pension scheme and life assurance * Discounts on service, bodyshop repairs, and parts * Paid day annually to volunteer for a charity of your choice * Supportive, team-based working environment * Opportunities for professional development and career progression * Located conveniently in Mallusk with good transport links Duties of the : * Assist in the effective management of the dealership’s aftersales department, maximising resource efficiency and departmental performance * Maintain high standards of customer service, providing a positive and professional experience for clients * Build strong, profitable relationships with customers through ethical and professional engagement * Demonstrate comprehensive product knowledge to support and inform customers effectively * Proactively seek opportunities to improve service processes, reduce waste, and increase efficiency * Support colleagues with knowledge and skills to enhance team performance and profitability Requirements: * Proven experience within after-sales, customer service, or a similar position in the motor trade * Excellent communication and interpersonal skills * Strong organisational, problem-solving, and multitasking abilities * Ability to perform proactively in a fast-paced environment * Knowledge of after-sales systems and processes is advantageous * A positive, team-focused attitude and a commitment to service excellence If you are passionate about delivering outstanding after-sales support and possess the necessary skills and experience of this Assistant Aftersales Manager position, contact Sam Butcher, Automotive Recruitment Specialist at Perfect Placement covering Mallusk and County Antrim, today to discover more about this fantastic Assistant Aftersales Manager opportunity. This position as Assistant Aftersales Manager represents an excellent career move for anyone looking to advance within the motor trade! Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today