We're looking for an Assistant Store Manager to join our home store team in Leytonstone so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day‑to‑day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflects our values. Key Responsibilities

Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock

Our stores are fast‑paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life‑saving research. Qualifications and Experience

Experience in a customer‑facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results‑driven but with a recognition of the right result, right way

Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process. Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early. Sponsorship: Please note that we are unlikely to be able to sponsor applicants for this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. If you need adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. Benefits

38 days annual leave (plus the option to buy and sell leave) Wagestream – claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) 25% staff discount Health cash plan (Dental, Optical, Therapies, etc.) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers

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