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Key Account Manager - BMS Service & PPM Maintenance Contracts

Location: Essex, Sussex & London (Hybrid / Field-Based)

Salary: £50,000 - £60,000

Benefits: Company car or car allowance, fuel card, 25+ days holiday, pension, private healthcare, life assurance, laptop/mobile, structured bonus plan, training & development opportunities

Contract Type: Full-time, Permanent

About The Role

My client, a leading provider of BMS service and maintenance solutions, is seeking an experienced Key Account Manager to manage and grow a portfolio of Service & Planned Preventative Maintenance (PPM) Contracts across Essex, Sussex and London.

This is a field-based, client-facing role where you'll take ownership of key accounts, ensuring contract compliance, client satisfaction and commercial growth. You will play a vital role in managing service delivery, renewals, and identifying upsell opportunities within the BMS environment.

Key Responsibilities

• Manage a portfolio of BMS Service & PPM contracts across the South Eastregion
• Act as the key point of contact for existing clients, leading performance reviews and driving client satisfaction
• Monitor KPIs and SLAs, taking proactive steps to address any service issues
• Develop and present proposals for contract renewals, upgrades, or additional services
• Collaborate closely with service delivery teams to ensure high-quality execution of maintenance works
• Maintain strong financial oversight across accounts, including forecasting and profitability
• Support business development by identifying new opportunities within existing client sites
  
  

• Proven experience in managing service-based contracts
• Strong understanding of BMS systems (e.g. Trend, Siemens, Tridium, Honeywell)
• Excellent client relationship and stakeholder management skills
• Commercial acumen with the ability to spot opportunities and influence decision-making
• Full UK driving licence with the flexibility to travel across Essex, Sussex, and London
  
  

• Experience working for or with FM providers, building services contractors, or BMS integrators
• Previous technical experience in BMS service, commissioning, or maintenance
  
  

• Base Salary: £50,000 - £60,000
• Company Car or Car Allowance + Fuel Card
• 25-28 Days Holiday + Bank Holidays
• Generous Pension Scheme (up to 11% employer contribution)
• Private Healthcare, Dental Cover & Life Assurance
• Mobile, Laptop & Expenses Covered
• Training and Career Development Opportunities
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Marketing Services

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