Bodyshop Customer Service Advisor

5 Days Old

Bodyshop Customer Service Advisor
Location: Basildon Monday - Friday | 8:00am - 6:00pm Salary: Up to £30,000 (DOE) + Performance Bonus
MPJ Recruitment are proud to be partnering with a well-established and highly reputable car Bodyshop in Essex. Known for delivering high-quality vehicle repairs and exceptional customer service, our client takes pride in restoring vehicles to pre-accident condition with precision, professionalism, and care.
This is an exciting opportunity for a confident, organised, and customer-focused Bodyshop Customer Service Advisor to become the welcoming face of the business. If you enjoy delivering first-class service and thrive in a busy automotive environment, this role offers the chance to join a supportive team where your contribution is truly valued.
The Opportunity:
As the first point of contact, you will play a key role in ensuring every customer receives a smooth and professional experience from start to finish, making a real impact on the overall customer journey.
Key Responsibilities:
Welcome customers and visitors in a friendly and professional manner
Manage incoming calls, emails, and enquiries efficiently
Schedule vehicle inspections, estimates, and repair bookings
Liaise with customers, insurance companies, and the workshop team
Prepare and issue job cards, estimates, and invoices
Provide regular updates on repair progress and completion times
Maintain accurate recor...
Location:
Basildon
Salary:
£25,000 - £30,000 /annum
Job Type:
FullTime
Category:
Customer Service & Support

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