Branch Manager

3 Days Old

Cash in Transit (CIT) Branch Manager A responsible for the overall operational and financial performance of a secure site providing cash transportation services. They lead a multi-shift team to ensure the safe, efficient, and cost-effective delivery of cash and valuables while meeting strict security and regulatory standards. Core Responsibilities
Operational Leadership: Provide overall leadership for the site, managing all resources and work processes to meet contractual obligations to customers. Security & Compliance: Ensure full compliance with mandatory security principles, health and safety policies, and legal/regulatory controls. Financial Management: Actively manage the branch’s Profit & Loss (P&L), develop business plans, and achieve financial Key Performance Indicators (KPIs). Team Management: Supervise and develop operational teams, including recruitment, training, performance appraisals, and resolving workplace issues. Risk Mitigation: Conduct threat and risk assessments for team members, vehicles, and ATMs to prevent losses and ensure the safety of consignments. Customer Service: Maintain strong relationships with external clients and resolve any service-related issues to ensure high satisfaction levels.
Key Skills and Qualifications
Experience: Typically requires 5–10 years in logistics, transport, or financial services, with at least 3–5 years in a management or senior leadership role. Education: A Bachelor’s degree in Business Management, Finance, or a related field is often required; a Master’s degree (MBA) is frequently preferred. Technical Knowledge: Deep understanding of ATM operations, cash logistics, and treasury or liquidity management. Certifications: Professional credentials such as a Certificate of Professional Competence (CPC) or Lean Management practitioner status are highly valued. Security Clearance: Ability to pass comprehensive criminal record, personal credit, and 10-year employment history checks.
Performance Metrics (KPIs)
Service Delivery: Meeting agreed Service Level Agreements (SLAs) for collections and ATM replenishments. Financial Health: Controlling operational costs, including overtime, vehicle repairs, and fuel expenses. Safety & Loss Prevention: Minimising incidents of lost or unallocated cash and ensuring 100% adherence to security protocols.
Job Types: Full-time, Permanent Pay: £45,000.00 per year Education
A-Level or equivalent (required)
Experience
Operations management: 5 years (required)
Licence/Certification
Driving Licence (required) Transport Manager CPC (preferred)
Work Location: In person Expected start date: 01/06/2026 #J-18808-Ljbffr
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Location:
Stoke-On-Trent
Job Type:
FullTime

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