Department: Company Operations

Reports to: Founder / CEO

Overview

We are looking for an Operations & Training Manager who will oversee the coordination and performance of multiple departments across the company. This role will work closely with leadership to ensure teams operate efficiently, targets are achieved, and internal processes are continuously improved. The successful candidate will initially focus on training, team performance, and cross-department coordination, with a clear pathway to grow into a Director-level position as the company scales.

Key Responsibilities

Department Oversight

  •  Coordinate activities across the company’s key departments, including: Sales, Recruitment and Marketing

Ensure alignment between departments and company goals.

  •  Design and implement training programmes for teams across the company.

  •  Maintain and improve internal training systems.

  •  Identify performance gaps and implement solutions.

  •  Provide regular reports and updates to the CEO and Founder.

  •  Track departmental performance against targets.

  •  Act as a bridge between company leadership and department teams.