Our client is a long established, FCA regulated, financial planning firm with nearly 40 years of experience delivering bespoke financial advice to private clients. They provide expert, unbiased advice across pensions, investments, estate planning, inheritance tax and mortgages, drawing on a broad range of market leading solutions to meet their client’s needs.

Due to continued business growth, they are now seeking to recruit a hands-on "Client Support Manager"

As the Client Support Manager you will report to the Operations Director and play a pivotal role in mentoring and leading your team to fulfil their goals and deliver outstanding customer service. With proven experience in people management, you will set high performance standards and targets, working closely with your team to achieve them.

The Role

* The Client Support Team is fundamental to the success of the business, as the first point of contact for clients and providers alike. This involves provided administrative support of the highest standard and so that regulatory requirements are met, whilst looking to reduce business risk, increase efficiency and improve client outcomes.

* As Client Support Manager you will report to the Operations Director and play a pivotal role in mentoring and leading your team to fulfil their goals and deliver outstanding customer service.

* With proven experience in people management, you will set high performance standar...