Community Management Executive

2 Days Old

ROLE OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW.
At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.
Our culture is strategically driven and inspired by a shared long-term vision. We are energised by future thinking, driving innovation to achieve better outcomes. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities.
This is a pivotal leadership role for a highly experienced and results-oriented individual to join Croud as a Managing Partner. As the leader of a dedicated Client Team, you will strategically manage your client portfolio, with direct responsibility for its financial outcomes. Deliver budget and drive revenue growth, profitability, and client satisfaction across the entire client portfolio as per commercial KPI’s shared.
Challenge client assumptions and provide strategic guidance on their digital marketing strategies.
Client Team Leadership & Management:
Guide and mentor team members within the Client Team, including Planning Directors, Channel Strategy Directors, Project Managers, and wider teams, remove roadblocks and facilitate internal collaboration.
Identify and address training needs within the Client Team to enhance team skills and capabilities.
Strategic Planning & Execution:
Conduct regular reviews of client performance, identifying areas for improvement and opportunities for optimisation.
Analyse market trends and competitive landscapes to identify new growth opportunities.
Financial Performance & Management:
Oversee all financial aspects of the Client Team working closely with the finance leads, including budgeting, forecasting, and invoicing.
Ensure the financial health and sustainability of the Client Team.
Analyse data to understand the financial implications of decisions and track key performance indicators (KPIs).
Ensure compliance with all agency policies and procedures.
10+ years of proven success in digital marketing, with a strong emphasis on client management, business development, and leadership.
~ Deep understanding of the digital marketing landscape, including paid media, SEO, social, content, and emerging technologies.
~ Excellent client relationship management at the most senior levels, negotiation, and presentation skills.
~ Strong analytical and problem-solving skills with the ability to analyse data and make data-driven decisions.
~ A passion for digital marketing, a proactive and entrepreneurial spirit, and a desire to stay ahead of industry trends.
~ COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our L ondon office and the remaining days from home if you wish.
We are committed to offering development opportunities alongside a support system of regular performance reviews. On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include:
~25 days holiday per year with the option to purchase an additional 5 days
~ Discretionary annual performance based incentive (up to 8% of annual base salary)
~ Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
~ Recruitment Referral Bonus
~ Ride to Work Scheme
~ Railcard & Season Ticket Loan
~ Home Office Equipment (chair and screen)
~ Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee
~ Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave.
~ Life Assurance & Income Protection
~ Private Medical Insurance
~ Pension
~ Access to Croud Campus, curated third-party learning platforms, and an IPA Membership with subsidised training and events
~ Team Off-Sites & Social Events
~ Year-round Holiday Celebrations
~ Flexible Working Options
~ Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation.
Apply
Location:
London
Job Type:
FullTime

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