Community Management Executive

2 Days Old

Are you obsessed with data, partner success, taking action, and changing the game? Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. We’re hiring a Managing Director, Europe to lead our European operations, overseeing all aspects of financial, operational, and customer performance in the region. This role is a critical driver of Pattern’s continued success in Europe and will report directly to our Chief International Officer. This includes ensuring customer satisfaction, managing financial performance, overseeing fulfillment and logistics, and leading a cross-functional team. This is a full-time role and will work in Pattern’s office in Soho, London.
What is a day in the life of a Managing Director, Europe?
Lead and mentor the European team to drive performance and engagement
Identify and execute growth and partnership opportunities in the European market
Ensure compliance with internal policies and local regulations
Bachelor’s degree or above
Minimum 10 years of management experience (experience in a European company preferred)
Strong communication and executive presence
Analytical mindset with a creative, problem-solving approach
You will report to the Chief International Officer. What’s the company culture?
Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritises the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
Team of Doers - Someone who is a part of a team of doers uplifts team members and recognises their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.
Initial phone interview with Pattern’s talent acquisition team
- A series of Focus interviews with Pattern’s executive leadership team
- Executive review
- We set big goals, work tirelessly to achieve them, and we love our Pattern community. 28 days Holiday (increasing to 32 with each year of service)
- Competitive salary
- RSU’s (Restricted Stock Units)
- Hybrid working
- Private Medical Insurance
- Free breakfast and snacks in the office
- Enhanced Pension Scheme
- Enhanced Maternity and Paternity leave and pay
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Location:
London
Job Type:
FullTime

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