Contract Manager (technical bias)

19 Days Old

On-site | Up to £65,000 per annum Hard FM | TFM Environment | Leadership Role Were looking for a technically strong, people-focused Contract Manager to lead our Hard FM delivery and wider site-based team on a high-profile single-customer contract in Oxford. Youll ensure full compliance, exceptional service standards and a first-class customer experience across a multi-service TFM environment (including cleaning and security). Acting as Deputy to the Contract Director, youll manage onsite engineers and subcontractors, drive operational excellence, and maintain a fully compliant, safe and operational estate. What Youll Be Doing Customer & Contract Management Deliver Hard FM services across PPM, reactive, remedial and small works to SLA/KPI levels. Build strong customer relationships through proactive communication and regular site walkarounds. Support long- and short-term service strategies and drive innovation. Workplace & Technical Leadership Provide strong technical guidance and engage specialist support when required. Work with engineers to diagnose issues and implement action plans. Lead improvements that enhance customer experience and operational quality.

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Location:
Abingdon
Salary:
£65,000
Job Type:
FullTime
Category:
Management & Consultancy

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