Contracts Administrator

Location: Office Based – London, W1T Hours of Work: Full-Time, 9:00am – 5:00pm, Monday–Friday (1 hour unpaid lunch) Salary: £32,000–£35,000 per annum (dependent on experience) Contract: Permanent

Role Overview

Contracts Administrator is a key operational role within the Small Works Department, responsible for coordinating the efficient delivery of Planned Preventative Maintenance (PPM), reactive works, and small works quotations.

This position ensures work progresses smoothly from initial instruction through to completion and commercial handover. You will manage scheduling, SLA performance, documentation control, subcontractor coordination, and purchasing support to enable engineers and subcontractors to deliver consistent, compliant outcomes for clients.

Working within a fast-paced maintenance environment, the Planner plays a critical role in protecting service performance, supporting quote conversion, and maintaining strong client relationships.

Key Skills & Behaviours

Strong organisational and time management skills with the ability to prioritise competing demands

Experience within maintenance, FM, service desk, or scheduling environments preferred

Confident communicator via email and telephone, building effective working relationships with clients, engineers, subcontractors, and suppliers

Detail-oriented with strong ownership of job progres...