Position Overview We are looking for a friendly, customer service focused Corporate Front of House Security Officer in Birmingham. You will undertake a crucial role for the business by ensuring consistent service delivery on site in a professional manner, handling incidents in a professional and organised manner whilst always adhering to escalation procedures. You need to take an active role in enhancing the delivery of security operations by ensuring all tasks are completed by all relevant departments and to also understand the culture fully at site. You will work 46 hours per week, Mon, Wed, Fri 0800‑1600, Tues and Thurs 0800‑1800. Responsibilities

High standards of performance, professionalism, and customer service at all times. Full compliance with operational instructions (e.g. alarm responses, building access, Production) and external regulations. Reporting / Escalating issues following Chain of Command. Produce clear, logical, and well‑written operational reports to required timeframes. Be fully conversant with site systems and procedures. Support Corps Security and site management teams in identifying and implementing service improvements. Build relationships with internal and external guests to enhance the security provision. Have a deep understanding of all changes in building occupants, set‑up and productions; and ensure information is passed both upwards and cascaded downwards. Maintain safety and security through the operation of the integrated security systems. Liaise with supervisors and both Corps Security and management regarding building maintenance and H&S issues. Liaise with external authorities including the police. Ensure all policies and procedures are followed. Provide immediate response in the event of any minor/major incidents, ranging from medical incidents, fire alarm activation/evacuations and crisis response. Any other admin duties that the Duty Security Managers, Supervisors, or clients deem necessary or commensurate with the position.

Qualifications & Requirements

Excellent communication skills and a strong customer focus. A valid SIA Front‑Line License – essential. Confidence and ability to establish and maintain effective working relationships at all levels. Ability to work to deadlines, multitask, and work under pressure. Excellent IT skills, including Microsoft Office (Excel). Able to achieve vetting to BS7858 Standards.

About the Company Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex‑servicemen on return from the Crimean War. By sticking true to our values of “loyalty, integrity, service,” we have become the UK’s most established and respected specialist security services provider. We are a recognised Real Living Wage Foundation partner and Social Enterprise. Diversity and Inclusion We believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this. Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from a diverse, inclusive, and enthusiastic workforce. Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position. Benefits

Company sick pay scheme Paid SIA licence renewals Enhanced Family Leave Pay Cycle to Work Scheme High staff discounts & rewards scheme Access to Digital GP Excellent pension scheme Death in Service – £5 000 Recruitment bonus scheme New business lead scheme Employee assistance programme

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