About The Role Location: Hereford - Office Based | Contract: Part-time (5 days a week - Monday to Friday) We are seeking an experienced and proactive Credit Controller to join our Finance team. This role is critical in ensuring incoming cash flow is maximised and bad debt risk is minimised through effective collection of due and overdue debts. You will play a key part in maintaining strong client relationships while delivering exceptional customer service to both internal and external stakeholders.

Key Responsibilities

Maximise incoming cash flow and minimise bad debt risk through timely collection of outstanding debts. Continually strive to reduce debtor days and improve cash flow performance. Actively encourage clients to pay via Direct Debit and manage twice-monthly collections. Prepare and distribute accurate monthly statements in a timely manner. Handle client and internal queries professionally and efficiently, maintaining accurate records. Provide regular updates on customer account status and escalate significant issues promptly. Meet reporting requirements and highlight debt risks as appropriate. Contribute to continuous improvement of processes and procedures within the finance team.

About The Candidate

Substantial experience in a similar credit control or finance role. Evidence of working to tight deadlines in challenging environments. Strong accuracy and attention to detail with an organised, methodical approach. Excellent interpersonal and communication skills, able to engage with financial and non-financial stakeholders at all levels. Ability to work independently and as part of a team, contributing positively to team culture. Positive and proactive approach to change, with a focus on improving processes and procedures. Computer literate, with strong skills in Excel, Word, and Outlook. Maintains confidentiality and keeps up to date with statutory guidelines.Why Join Us? We offer a supportive and rewarding environment with great perks, including: Free on-site parking and electric car charging points Two subsidised onsite restaurants Perkbox discounts on major brands and cinema tickets Defined Contribution Pension Scheme with salary exchange options Private healthcare (Bupa) after 6 months Generous holiday allowance plus option to buy/sell extra days Free on-site gym and beautiful outdoor spaces

If you’re passionate about driving effective credit control and ensuring strong financial performance, apply now and join our team!

About The Company

People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.

We work with some great recruitment agencies. We don’t choose to partner with everyone. Explicit consent or confirmation must be received from our HR department before we accept CV’s. Contractual terms and specific campaigns must have been signed and agreed before you are considered a partner. We never accept unsolicited CV’s, EVER! Even from our trusted partners. We consider it “spoiling,” which does not endear you to us. By sending us unsolicited CV’s we deem these a free gift. If we choose to engage these candidates directly we will not pay you any fees. You will be deemed to have accepted this zero fee by providing unsolicited or spoiled candidates. We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check