Credit Controller
New Yesterday
Chelmsford
FullTime-OfficeBased
GeneralResponsibility
WorkingwithintheOperationsDepartment,providingsupporttotheClientManagement teamsforproactivemanagementofaportfolioofclients.
TodeliverexceptionalClientservice,maintaininternalandClientrelationships,andeffectivelyidentifyanyriskstopreventlossofincomeandreputationtoourbusiness.
Responsibilities
CreditControl:
Todeliverandmaintainproactiveandeffective.
collectionsprocesses,whilstdeliveringexcellentservicetotheClients.
Toensurecollectionandfollow-upcallsaremadewithin agreedtimescales.
Toensureadequatelevelsofverificationaremaintained
ontheClient'sLedgersatalltimes.
Torecordandmaintainup-to-datedebtorcontact
details
Torecordandmaintainthedebtordiaryandcollection
notesontheoperatingsystem.
Toassistthedataprocessingteambyobtaining
remittanceadviceandallocationdetailsforexpected
debtorreceipts.
Toidentifyanysalesledgerqueriesandworkclosely
withtheClientManagementteamstoensurethat
Clientsresolvedisputesquicklyandareawareofany
difficultrecoverysituationsthatmayrequirelegal
action.
Maintainingfirst-classClientrelationships,ensuringthat
excellentlevelsofservicearedeliveredsothattheClient
Satisfactionlevelsremainhigh.
TomakerecommendationsonhowtheCreditControl
functioncanbeimproved/enhanced.
RiskManagement:
Toensurethesecurityoffundsatalltimes,
minimisingclientlossesandbaddebts.
ToworkcloselywiththeClientManagementteamsin
reviewingandscrutinisingdebtcollectabilityand
recoverabilitydaily.
ToprovideregularfeedbacktotheClientManagement
teamsaboutanydebtissuesthatmayimpactupon
securityorclientretention.
MaximiseIncome:
Toidentifyandintroducenewbusinessopportunities
whereappropriate.
InternalCustomers:
ToworkcloselywithallotherDepartmentstoensure
thattheOperationsdepartmentrunsinanefficientand
professionalwayatalltimes.Anyissuesorconcerns
shouldbeescalatedtoseniormanagement
immediately.
Toprovidestafftrainingwhereappropriate.
TPBN1_UKTJ
- Location:
- Chelmsford
- Salary:
- £30,000
- Job Type:
- FullTime
- Category:
- Accountancy
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