Credit Controller

3 Days Old

CreditController
Chelmsford
FullTime-OfficeBased

The Role
WorkingwithintheOperationsDepartment,providingsupporttotheClientManagementteamsforproactivemanagementofaportfolioofclients.
TodeliverexceptionalClientservice,maintaininternalandClientrelationships,andeffectivelyidentifyanyriskstopreventlossofincomeandreputationtoourbusiness.

Responsibilities-
CreditControl:

Todeliverandmaintainproactiveandeffective
collectionsprocesses,whilstdeliveringexcellentservicetotheClients.
Toensurecollectionandfollow-upcallsaremadewithin
agreedtimescales.
Toensureadequatelevelsofverificationaremaintained
ontheClient'sLedgersatalltimes.
Torecordandmaintainup-to-datedebtorcontact
details
Torecordandmaintainthedebtordiaryandcollection
notesontheoperatingsystem.
Toassistthedataprocessingteambyobtaining
remittanceadviceandallocationdetailsforexpected
debtorreceipts.
Toidentifyanysalesledgerqueriesandworkclosely
withtheClientManagementteamstoensurethat
Clientsresolvedisputesquicklyandareawareofany
difficultrecoverysituationsthatmayrequirelegal
action.
Maintainingfirst-classClientrelationships,ensuringthat
excellentlevelsofservicearedeliveredsothattheClient
Satisfactionlevelsremainhigh.
TomakerecommendationsonhowtheCreditControl
functioncanbeimproved/enhanced.
RiskManagement:
Toensurethesecurityoffundsatalltimes,
clientlossesandbaddebts.
ToworkcloselywiththeClientManagementteamsin
reviewingandscrutinisingdebtcollectabilityand
recoverabilitydaily.
ToprovideregularfeedbacktotheClientManagement
teamsaboutanydebtissuesthatmayimpactupon
securityorclientretention.

MaximiseIncome:
Toidentifyandintroducenewbusinessopportunities
whereappropriate.
InternalCustomers:
ToworkcloselywithallotherDepartmentstoensure
thattheOperationsdepartmentrunsinanefficientand
professionalwayatalltimes.Anyissuesorconcerns
shouldbeescalatedtoseniormanagement
immediately.
Toprovidestafftrainingwhereappropriate.

TPBN1_UKTJ
Apply
Location:
Chelmsford
Salary:
£30,000
Job Type:
FullTime
Category:
Accountancy

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