Job Title: Credit ControllerLocation: Witham, Essex Salary: CompetitiveHours: Monday to Friday/9am to 5.30pmSimarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.We are seeking an experienced and proactive Credit Controller to join our Finance team. This is a key role responsible for managing a portfolio of customer accounts, controlling credit risk, and ensuring the timely collection of outstanding debt to support healthy cashflow across the business.You will manage both new and existing customer accounts, carry out credit checks, oversee VAT and duty-related debts, and work closely with sales, operations and finance teams to resolve queries and disputes efficiently and professionally.Here at Simarco, we believe that people are the heart of our business.It is their professionalism, dedication and experience that continues to be at the core of our success!The Simarco Culture and values~ Communication ~ Innovation ~ Accountability ~ Integrity ~Key Skills and Qualifications to succeed in this role:Proven credit control skills, including experience managing a portfolio of customer accounts and collecting outstanding debtPrevious experience in a Credit Controller or Accounts Receivable roleDemonstrable experience reducing aged debt and improving cashflowSolid understanding of accounts receivable processes, including invoicing, credit notes, VAT principles and payment termsStrong communication and negotiation skills, with the ability to manage disputes and customer escalations professionallyExcellent organisational and time-management skills with high attention to detail and accuracyStrong interpersonal skills and the ability to work collaboratively with sales, operations and finance teamsAbility to work independently, prioritise workload effectively and meet deadlinesAbility to maintain financial controls in line with company policies and proceduresExperience within a logistics or transport environment would be an advantageConfident user of Microsoft Word and Excel (entry level or above)Key duties & Responsibilities:Manage a portfolio of customer accounts, ensuring outstanding debts are collected in line with agreed payment termsCarry out credit checks for new and existing customers using CreditsafeSet up and maintain customer accounts, credit limits and payment termsProactively chase overdue invoices via telephone and emailIssue monthly customer statements by emailManage disputed invoices and complex account queries through to resolutionLiaise with internal departments, including Sales and Operations, to resolve issues and manage escalationsEnsure all customer communications are accurately recorded in the in-house systemKeep actions up to date and diarise follow-ups, including promises to pay and debt lettersReview and monitor credit limits regularly and work to ensure debtor days remain below 60 and actively reduce aged debtSupport the Financial Controller with general administrative and filing dutiesWe can offer you:We offer a highly competitive salary 25 days annual leave, plus 8 bank holidaysCompany Pension SchemeDiscount platform including top high street retailersFull training and supportCycle to work & Tusker car schemeRegular engagement initiativeLearning Management System for continuous learningMental health forum in place to support with well being Simarco Stars recognition & rewardsSimarco takes pride in being a great place to work, offering excellent training and career development opportunities. Join our teamapply today!Simarco International is committed to fostering a diverse, inclusive, and a respectful working environment. We welcome applications from individuals of all backgrounds, and we value the unique perspectives that a diverse workforce brings. We are driven by our core values of Integrity, Communication, Accountability, and Innovation, which influence how we work, collaborate, and grow as a business.JBRP1_UKTJ