Credit ControllerLocation:Peterborough (Office-Based)Salary:£35,000 £40,000This is an office-basedAbout Trade MastermindTrade Mastermind is the UKs No.1 business coaching platform for construction and beyond business owners. Founded by Joseph Valente, our mission is to empower trade professionals with the tools, structure, and confidence to scale successful businesses. As a fast-growing, nationally recognised brand, we deliver real commercial results and operate in a high-performance, entrepreneurial environment.The RoleWe are looking for a commercially minded, persuasive Credit Controller who enjoys building relationships, influencing outcomes, and taking ownership of cash collection.This role is ideal for someone with a sales-style mindset confident on the phone, comfortable negotiating payment, and able to balance firmness with professionalism. You will play a critical role in protecting cash flow while maintaining strong, long-term client relationships.Key ResponsibilitiesTake full ownership of the credit control cycle, driving timely and consistent customer paymentsBuild strong, professional relationships with clients, using influence and rapport to secure payment commitmentsProactively chase overdue invoices through confident phone-based and written communicationNegotiate payment plans where appropriate, balancing commercial outcomes with customer retentionChallenge non-payment constructively and handle objections with confidence and credibilityMonitor customer accounts, assess risk, and manage credit limits and termsInvestigate and resolve invoice queries or disputes quickly to remove barriers to paymentWork closely with sales and internal teams to ensure alignment on customer accountsProduce regular reports on debtor position, aged debt, and cash-flow riskImplement strategies to reduce aged debt and improve overall payment performanceSkills & Experience RequiredProven experience in credit control, accounts receivable, collections, or a similar roleStrong, persuasive and negotiation skills- confident influencing payment outcomesExcellent telephone manner with the ability to handle challenging conversations professionallyCommercially minded, resilient, and results-drivenAble to balance relationship-building with firm credit controlHigh attention to detail with strong organisational skillsConfident using financial systems and Microsoft Office (especially Excel)Comfortable working in a fast-paced, performance-focused environmentWhat We OfferCompetitive salary of £35,000 £40,000Clear development and progression opportunitiesHigh-performance, entrepreneurial cultureOpportunity to work with a nationally recognised brandTailored training and development aligned with career goalsModern, high-spec office environmentFree on-site parkingSponsored qualifications and development opportunitiesCompany pension schemeOpportunity to be part of a business reshaping the construction sectorWhile experience in credit control or accounts receivable is desirable, we are far more interested in the right personality.Success in this role comes from confidence, persuasion, and the ability to build strong relationships and influence payment outcomes through effective communication.Please note:This is a fully office-based role in Peterborough.If you are a confident, persuasive professional who enjoys influencing outcomes and taking ownership of results, we would love to hear from you.Job Types: Full-time, PermanentJBRP1_UKTJ