Customer Care Manager Location: Northampton Salary: £28,500 - £31,000 depending on experience Contract type: Permanent Working hours: 40 hours a week, Monday - Friday About the role We are seeking a proactive Customer Care Manager to join our team in Northampton. In this role, you will manage all aspects of customer aftercare, including warranty and repair works, small works pricing, and remedials, as well as carrying out occasional site visits and inspections. Responsibilities include handling client enquiries, coordinating inspections, liaising with suppliers for quotations, sourcing materials and subcontractors, attending sales handover meetings, and managing supply-only orders and internal contracts within idverde. Requirements Strong customer service and communication skills Excellent organisation and time management Confident problem-solver with the ability to use initiative Good IT skills and attention to detail Commercial awareness, including pricing small works Ability to work independently and as part of a team Experience liaising with suppliers and subcontractors Full UK driving licence for site visits and inspection. Why join us? As the UK's leading grounds maintenance an...