Customer Complaints Handler Location:

Warwick, Warwickshire (Hybrid – 2 days working from home) Salary:

£27,000 + excellent benefits Are you an empathetic and solutions-focused professional with a talent for handling complaints? If you're ready to take the next step in your career, this is your chance to join a company that truly values both its people and its customers. About the Role of

Customer

Complaints Handler As a

Customer

Complaints Handler , you'll play a key role in ensuring customer complaints are addressed with care, fairness, and professionalism. You'll manage the entire complaints journey—from investigation to final resolution letters—working collaboratively with internal teams and external stakeholders to deliver timely, transparent outcomes. What you'll be doing as a

Customer

Complaints Handler Managing customer complaints from initial contact to final resolution Writing clear, concise, and well-reasoned final response letters Conducting root cause analysis and identifying areas for improvement Ensuring compliance with relevant regulatory standards and internal procedures What we're looking for in a

Customer

Complaints Handler Proven experience in comp...