Job Description

We are a small, established company based in Wingrave, Buckinghamshire, specialising in the supply, installation, and servicing of pneumatic lifting equipment.

We are seeking a highly organised and proactive Customer Service & Account Administrator to manage daily administrative, customer service, service coordination, and finance related tasks. This is a varied role requiring strong administration experience and confidence using Sage accounting software.

Key Responsibilities

• Handle incoming phone calls and email enquiries.
• Prepare and issue quotations for parts, equipment and engineer visits.
• Assist with managing engineers’ schedules, diaries, accommodation etc.
• Obtain and process purchase orders prior to scheduling work.
• Despatch parts orders to customers.
• Monitor and manage stock levels.
• Assist with internal audits for our IOS 9001 accreditation.
• Process and reconcile supplier invoices using Sage.
• Raise customer invoices using Sage.
• Manage accounts payable/receivable.
• Book-keeping tasks.
• Conduct credit control and follow up outstanding payments.
• Maintain accurate financial records.
• General office administration support.

Requirements

• Proven administration experience
• Experience using Sage accounting software
• Strong organisational and multitasking skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)

We Offer

• Flexible working hours to be agreed. xbpsjku
• A competitive salary
• 25 day holiday pro rata.