Customer Service & Account Administrator

New Yesterday

We are a small, established company based in Wingrave, Buckinghamshire, specialising in the supply, installation, and servicing of pneumatic lifting equipment.
We are seeking a highly organised and proactive Customer Service & Account Administrator to manage daily administrative, customer service, service coordination, and finance related tasks. This is a varied role requiring strong administration experience and confidence using Sage accounting software.
Key Responsibilities
- Handle incoming phone calls and email enquiries. - Prepare and issue quotations for parts, equipment and engineer visits. - Assist with managing engineers’ schedules, diaries, accommodation etc. - Obtain and process purchase orders prior to scheduling work. - Despatch parts orders to customers. - Monitor and manage stock levels. - Assist with internal audits for our IOS 9001 accreditation. - Process and reconcile supplier invoices using Sage. - Raise customer invoices using Sage. - Manage accounts payable/receivable. - Book-keeping tasks. - Conduct credit control and follow up outstanding payments. - Maintain accurate financial records. - General office administration support.
Requirements
- Proven administration experience - Experience using Sage accounting software - Strong organisational and multitasking skills - Proficiency in Microsoft Office (Excel, Word, Outlook)
We Offer
- Flexible working hours to be agreed. - A competitive salary - 25 day holiday pro rata.
Apply
Location:
Aylesbury
Job Type:
FullTime

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