Competitive + Bonus + Excellent Benefits

Customer Service Administrator - Cumbernauld (G67 3HX) - William Wilson - 6 Month Fixed Term Contract

So, who are we? We are William Wilson, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave, and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

As a Customer Service Administrator based in Cumbernauld, you’ll be responsible for: 

• Processing sales orders received daily

• Answering calls from contractors, end users and drivers pertaining to daily deliveries

• Make pre delivery calls to end users to ensure access for deliveries

• File paperwork according to guidelines

• Post materials to end users

• Attend to callers when picking up materials for install

• Buy materials from supplier buying reports

• Completing a H&S course to endure safe working

This is a 6 month fixed term contract working 40 hours a week Monday to Friday 08.00am - 5.00pm.

And here’s what we’d like you to have:

• Previous Customer Service experience and strong Administrative skills.

• The ability to juggle enquiries.

• Capability to work well under pressure and pick up new systems/processes quickly

• A positive attitude and a willingness to learn

• A strong work ethic and a desire to work as part of a team

We look forward to receiving your application!

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