Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate. The role will be based in a clean modern office environment within a friendly and supportive team. Responsibilities and duties will include, but not limited to: Handle incoming customer calls and provide clear, professional assistance Book and manage appointments related to customer enquiries and service needs Complete any invoice-related administrative tasks Respond to customer enquiries in writing, ensuring timely and helpful communication Represent the company positively by using strong product knowledge to build trust and enhance customer experience Maintain accurate and up-to-date customer records Provide general administrative support to the Customer Service Supervisor as needed Skills and Experience Experience working in an environment where customer service is paramount A proactive approach to building relatio...