Job Title: Customer Service Advisor (Outbound Calls – Temporary)

Location: Outskirts of Telford (own transport required) Pay Rate: £12.21 per hour (rising to £12.71 per hour) Hours: Monday to Friday, 9:00am – 5:00pm Contract: Temporary (up to 4 weeks) Start Date: Immediate

About the Role

We’re currently looking for a confident and friendly Customer Service Advisor to join a busy team on a short-term basis. This is a telephone-based role where you’ll be contacting businesses regarding an upcoming event.

You’ll be following a clear script and provided with all the information you need, making it easy to guide conversations and ensure a consistent, professional approach. This role is offering an immediate start on Monday 23rd March.

Key Responsibilities

Making outbound calls to businesses Confirming attendance for an upcoming event Providing clear and helpful information using a provided script Updating and maintaining records on the CRM system Delivering a professional and positive customer experience What We’re Looking For

Previous telephone-based customer service experience (essential) Confident communicator with a friendly, professional manner Comfortable following a script and handling calls efficiently Good attention to detail when updating systems Able to start work immediately Reliable and committed for the full duration of the assignment Own transport is essential due to the location (outskirts of Telford) What You’ll Get

Weekly pay Full guidance, script, and information provided Supportive team environment Great short-term opportunity to build experience If you’re available immediately and enjoy speaking with people, we’d love to hear from you. Apply today to get started!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included