Customer Service Advisor

9 Days Old

Customer Service Advisor
Shift Times: Monday - Friday 8am - 6pm. 37 hour week
Pay Rate: £ 12.60 (after 12 weeks) starting on £12.21
Location: West Strand Business Park in Preston, PR1 8UY

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor supporting on the TFC campaign. Tax-Free Childcare (TFC) is a scheme for Government support towards the cost of childcare for working families. In this role you would be supporting families and making a difference by helping them.
In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.
What we are looking for :
Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.
At a minimum you should have:
A positive attitude and a can-do spirit
Flexibility and the ability to adapt to new situations
Excellent communication skills, both written and verbal
The ability to work independently and as part of a team
A passion for providing excellent cus...
Apply
Location:
Preston
Salary:
£12.21 - £12.6 per hour
Job Type:
FullTime
Category:
Customer Service & Support

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