Customer Service Advisor 12 months Fixed Term Contract - Maternity Cover Thurrock, RM20 3AL - Office-Based Role Construction Equipment / Vehicles £13.53 per hour Day Shifts Mon-Fri

Are you experienced in delivering exceptional customer service and confident in liaising with customers? If so, read on; this opportunity could be the perfect fit for you.. The Customer Service Advisor will be a key part of a growing team, providing front-line support within the UK Sales and Service Organisation. The successful candidate will assist customers across multiple channels, ensuring exceptional service is consistently delivered.

Key Responsibilities & Tasks: Customer Service Advisor:

Handle customer service duties via telephone and email Process sales orders, returns, and credits Manage order and credit processing Handle enquiries related to: Deliveries, Orders, Discounts, Part numbers, Pricing, Product specifications, Complaints. Liaise with warehouse and transport teams to resolve delivery and stock issues Support Sales Team/Account queries Required Skills:

Customer service experience via telephone and email Strong customer focus and excellent service skills Team player with the ability to work independently Computer-literate and experienced using CRM software/ MS Office (Excel, Word, Outlook) Calm and professional telephone manner Effective communication and interpersonal skills Commutable to the Gloucester postcode on a daily basis Competent in using multiple systems Proactive approach to problem-solving and business operations Package

£13.53 per hour Monday-Friday 8:30-5pm (1 hour lunch break) Holiday & Pension 12-month - maternity cover Long-term scope to be a full-time role Interested? To apply for this Customer Service Advisor position, here are your two options:

"This is the job for me! When can I start?" - Call now and let's talk through your experience. Ask for Emma Gimore (phone number removed) between 7.30am - 4.30pm. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPDEL