Customer Service Training Manager Are you an experienced Customer Service Training Manager with proven experience in leading training or coaching teams within a customer service or contact centre environment? Are you passionate about helping people learn, grown and thrive in their role? If so, we want to hear from you! Salary up to £36,500 plus a bonus of up to 10% each year A wealth of benefits including: Retail and wellbeing Perks Bonus schemes Life insurance Enhanced Holidays Enhanced family leave pay Closed bank holidays Healthcare Assistance program GP access 24/7 Dental / optical support Hybrid working Flexible working Gym discounts Competitive Pension (8%) About the role We are seeking a passionate, dynamic, and experienced Customer Service Training Manager to lead our team of Coaches in delivering best-in-class training and development for both new and existing contact centre agents. This role plays a critical part in ensuring our agents are fully equipped to deliver an exceptional customer experience from day one and are nurtured through their academy period as they transition into role. About you As a Customer Ser...