customer-account-manager
New Today
Bromsgrove- full time office based no hybrid working
£28,000 per annum
Are you a relationship-focused Account Manager who thrives on delivering exceptional service and growing existing client partnerships? We’re recruiting for an exciting opportunity to join a dynamic and growing business, where you’ll play a key role in managing and developing established B2B accounts.
As a Customer Account Manager, you’ll be responsible for nurturing and expanding relationships within an existing customer base. Acting as the main point of contact, you’ll ensure clients receive a seamless, high-quality experience while identifying opportunities to strengthen and grow each account.
Customer Account Manager Key Responsibilities
Account Management & Client Relationships
- Manage and develop a portfolio of existing B2B accounts
- Build strong, long-term relationships with key decision-makers
- Act as the primary point of contact for all client needs and queries
- Conduct regular account reviews to ensure satisfaction and identify growth opportunities
- Oversee the full customer journey, ensuring a smooth and efficient experience
- Ensure accurate and timely handling of orders, returns, and queries
- Work closely with internal teams to ensure client expectations are met
- Monitor service levels and continuously look for ways to enhance the customer experience
- Respond promptly to customer enquiries via email and internal systems
- Maintain clear and consistent communication with both clients and internal stakeholders
- Collaborate with cross-functional teams to deliver the best possible outcomes for customers
- At least 3 years’ experience in customer services, account management or a similar client-facing role
- Strong relationship-building and communication skills
- A proactive, solutions-focused approach
- Ability to manage multiple accounts and priorities effectively
- Comfortable working collaboratively across different teams
- Opportunity to focus on building and growing existing client relationships
- Join a supportive and collaborative team environment
- Play a key role in delivering an outstanding customer experience
- Location:
- Bromsgrove
- Salary:
- £28,000 per annum
- Job Type:
- FullTime
We found some similar jobs based on your search
-
New Today
Customer Account Manager
-
Bromsgrove
-
£28,000 per annum
Bromsgrove- full time office based no hybrid working £28,000 per annum Are you a relationship-focused Account Manager who thrives on delivering exceptional service and growing existing client partnerships? We're recruiting for an exciting opportuni...
More Details -
-
New Today
Customer Account Manager
-
Bromsgrove
-
£28,000 /annum
- Customer Services
Customer Account Manager Bromsgrove- full time office based no hybrid working £28,000 per annum Are you a relationship-focused Account Manager who thrives on delivering exceptional service and growing existing client partnerships? We’re recruiting f...
More Details -
-
New Today
customer-account-manager
-
Bromsgrove, Worcestershire
-
£28,000 per annum
Customer Account Manager Bromsgrove- full time office based no hybrid working £28,000 per annum Are you a relationship-focused Account Manager who thrives on delivering exceptional service and growing existing client partnerships? We’re recruiting f...
More Details -
-
2 Days Old
Customer Account Manager
-
Redditch
CUSTOMER ACCOUNT MANAGERWORCESTERAmcor is a global leader in packaging solutions. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. O...
More Details -
-
2 Days Old
Customer Account Manager
-
Redditch
CUSTOMER ACCOUNT MANAGERWORCESTERAmcor is a global leader in packaging solutions. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. O...
More Details -
