The Service Manager provides senior operational leadership across Muve Homecare services. The role takes a lead on quality governance risk management and service development ensuring care is safe effective and person-centred. The Service Manager is responsible for assessment care planning and oversight of care packages while working closely with MDTs and internal management teams.

What We Offer

* Mileage reimbursement

* Supportive management and clinical oversight

* Opportunities for professional development and progression

* A values-led organisation focused on independence dignity and quality of life

Location: Primarily field based across supported living services in Birmingham & Midlands area, with occasional working from the Muve Homecare office.

Hours of Work: 40 hours per week worked flexibly to meet service needs.

This role includes evenings nights and weekend working and is not a Monday–Friday office-only role.

Key Responsibilities

Operational Oversight and Quality

* Provide senior leadership and oversight across services ensuring compliance with care plans risk assessments and regulatory requirements

* Take a lead role in mobilising packages of care including rapid response planning and staffing coordination

* Maintain a visible presence in both the office and the field supporting staff and managers

* Provide leadership decision-making and escalation support to Management.

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