Director of Membership

3 Days Old

The BoTree Club is redefining membership by blending wellness, connection and culture within a world-class hotel setting.We’re seeking a relationship-driven Membership Manager (Sales & Engagement) to join our pre-opening team and help shape our founding membership community.Working closely with the Director of Membership, you will:Build and manage a high-quality membership pipeline through outreach and referralsDeliver against weekly, monthly sales and conversion targetsShowcase The BoTree ClubLead the onboarding journey, ensuring every member feels welcomed and connectedMaintain strong daily visibility in member areas as a trusted, recognisable presenceSupport member engagement events that encourage connection and belongingCollaborate with Wellness, F&B and Marketing to drive engagement and promote initiativesLog all activity in CRM systems, providing clear insight and reportingAbout YouYou’re commercially sharp, naturally social and passionate about people and community. You bring:Proven sales experience in hospitality, lifestyle or wellness environmentsSkill in building pipelines, nurturing relationships and achieving conversion goalsA genuine “people person” approach, thriving in member-facing rolesStrong community instincts with the ability to connect, gather and grow relationshipsCommercial confidence, excellent follow-up discipline and attention to detailExperience using CRM systems to track activity, manage data and report performanceSelf-motivation, energy and adaptability in a fast-paced pre-opening environmentPassion for connection, wellbeing and Conscious LuxuryExperience in pre-opening/launch projects, hosting, lifestyle events or community activationFlexibility to work evenings and weekends to support key eventsWhat we offerCycle to work schemeDedicated employee assistance programme through Health Assured‘Stream’ financial wellbeing programmeComplimentary overnight stay (including dinner and breakfast) at one of our hotels to celebrate your work anniversaryAn extra day off on your birthdayHilton Go Travel Programme for Team Members and Family&FriendsRecommend a friend bonus up to £75028 days holiday per year, including public and bank holidays, rising to 33 days with annual increments2 paid community days per yearMeals provided while on dutyAt The BoTree, we call our approach Conscious Luxury: uncompromising standards, a purpose-driven mindset and spaces where our team, guests and community can connect and flourish. Guided by Truth, Love and Compassion, we care for our planet and our people in equal measure.Join a pioneering team shaping something extraordinary – a community where luxury meets purpose and wellness meets belonging. #J-18808-Ljbffr
Location:
City Of Westminster
Job Type:
FullTime

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