Employee Relations Manager - Multi-Site Retail Business We're partnering with a well-established, fast-paced multi-site retail business in their search for a passionate and commercially-minded Employee Relations Manager. This is a fantastic opportunity to join a thriving people team where you'll lead and shape ER strategy - including both Head Office and store operations.

The Role:

As Employee Relations Manager, you will play a vital role in driving a positive ER culture. You'll act as a trusted advisor to senior stakeholders and leaders across the business, while leading a team of ER Consultants and overseeing high-risk, complex casework. Working closely with the wider HR and People teams, you'll bring consistency, clarity and confidence to all things ER.

What You'll Be Doing:

Lead, manage and develop a team of ER Consultants, offering day-to-day coaching and support

Act as a senior point of escalation for complex ER issues and appeals

Collaborate with leaders across the business to deliver pragmatic, legally sound advice

Drive consistency by chairing case reviews and reviewing ER activity across the estate

Maintain ER data dashboards and contribute to analytics, identifying patterns and solutions

Partner with stakeholders to support restructures, consultations, TUPE and policy changes