Job Title: European Account Manager
Location: London (Hybrid Working)
Organisation: Springer Nature
Application Deadline: 31st July 2025

About Springer Nature Group
Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup

About the Brand
Nature Portfolio is a flagship portfolio of journals, products and services including Nature and the Nature-branded journals, dedicated to serving the scientific community. Visit nature.com and follow @Nature / @NaturePortfolio

About the role
We are seeking a highly motivated and customer-focused European Account Manager to join our team. Nature Careers is the leading career and recruitment platform for scientists and the world’s largest scientific job board and forms part of Springer Nature, the leading global research, educational and professional publisher.It provides job seekers with a platform to develop their careers and recruiters with a platform from which to attract suitable candidates.

The ideal candidate will be enthusiastic about delivering exceptional customer service and managing a high volume of customer interactions across Europe. You’ll enjoy a competitive salary, commission structure, and bonuses. Comprehensive training and a collaborative environment to support your growth, with opportunities for career advancement within the company. Engage with diverse customers, exceed sales targets, and gain insights into various industries.

If you're customer-focused, thrive in sales, and want to impact Europe's job market, join our team and play a crucial role in connecting job seekers and employers across Europe while advancing your career.

Purpose of the role

Recruitment and employer branding solutions sales to clients based in Europe. Selling online and print advertising solutions across all Springer Nature journals, websites and products. Strategic top-level sales and account management. Business development sales across a dedicated territory.

Role Responsibilities

• Build strong client relationships by consulting on their needs and delivering tailored advertising and branding solutions.
• Manage a portfolio of accounts while proactively developing new business across Europe.
• Maintain a healthy sales pipeline to consistently meet or exceed revenue targets.
• Conduct proactive outreach, including cold calling and scheduled client meetings (both virtual and in-person).
• Represent the company at relevant events such as careers fairs, conferences, and trade shows to generate leads and raise brand visibility.
• Prepare strategic, client-focused proposals using insights from the full Talent Solutions portfolio.
• Maintain accurate CRM records, manage the active sales pipeline, and provide regular sales forecasts and performance reports.
• Monitor market trends and competitor activity, providing actionable insights to support strategic planning.
• Collaborate with internal teams to ensure successful campaign delivery and client satisfaction.
• Stay up-to-date on Springer Nature’s advertising products and content marketing solutions, acting as a knowledgeable advisor to clients.
• Contribute to the development and execution of sales strategies and special feature campaigns.
• Carry out additional duties as required to support team and business objectives.

Experience, Skills & Qualifications:
Essential

• Established advertising sales experience with a successful track record of selling digital and content led campaigns, preferably within B2B environment
• Proven track record of key account management and business development
• Proven track record of strategic solutions sales
• Experience of the STM market/sector beneficial
• Digital advertising experience essential
• Experience of the pharmaceutical market/sector advantageous
• Experience using CRM and Ad Booking systems

Desirable
• Previous sales experience, preferably within B2B environment
• Language skills preferred (Eg. German, French, Spanish, Italian)
• Bachelor's degree or equivalent experience preferred.

Key relationships:
• Advertising clients in Europe, including any companies and institutions that recruit scientists, in academia, government and industry
• Internal departments within Springer Nature including advertising, sponsorship, institutional partnerships, marketing, operations, technology, editorial, production and senior management

Springer Nature is a Disability Confident Committed Employer and we encourage applications from candidates with disabilities. If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process, please get in touch either by phone on +44 (0)207 014 4020 or by email SpringerNatureUKCareers@springernature.com so we can make any necessary arrangements.

At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion. For more information about career opportunities in Springer Nature please visit https://careers.springernature.com

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