Marks Sattin is working with a leading global law firm to recruit a Finance Service Desk Analyst.
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\nAs a Finance Service Desk Analyst, you'll be the first point of contact for finance-related queries from internal teams and external suppliers.
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\nOur client is looking for candidates with a good understanding of billing and payments with an interest in a career within finance. This role is ideal for someone with strong communication skills and a background in finance support or service desk environments.
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\nFor this role, they will pay up to £31,000 on a 35 hour working week and hybrid working (50% WFH). Other benefits include up to 28 days holiday (plus BH) and a bonus scheme!
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\nKey Responsibilities of the role include:
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• Provide first-line support for finance queries and issues.
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• Manage and resolve tickets across various finance workstreams.
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• Communicate clearly and regularly with stakeholders.
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• Collaborate with other teams to ensure timely resolution.
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• Contribute to process improvements and team reporting.
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• Maintain documentation and support daily operational tasks.
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What We're Looking For
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• Strong communication and customer service skills.
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• Experience using ticketing systems (ideally ServiceNow).
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• Ability to prioritise, manage time, and work under pressure.
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• Numerate with good problem-solving skills.
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• Professional and proactive attitude.
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• Understanding of finance processes (e., billing, payments).
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\nIf this could be of interest, please apply!