Job Description

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Marks Sattin is working with a leading global law firm to recruit a Finance Service Desk Analyst.\n\nAs a Finance Service Desk Analyst, you'll be the first point of contact for finance-related queries from internal teams and external suppliers.\n\n\n\nOur client is looking for candidates with a good understanding of billing and payments with an interest in a career within finance. This role is ideal for someone with strong communication skills and a background in finance support or service desk environments.\n\n\n\nFor this role, they will pay up to £31,000 on a 35 hour working week and hybrid working (50% WFH). Other benefits include up to 28 days holiday (plus BH) and a bonus scheme!\n\n\n\nKey Responsibilities of the role include:\n\n 

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• Provide first-line support for finance queries and issues.

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• Manage and resolve tickets across various finance workstreams.

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• Communicate clearly and regularly with stakeholders.

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• Collaborate with other teams to ensure timely resolution.

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• Contribute to process improvements and team reporting.

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• Maintain documentation and support daily operational tasks.

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What We're Looking For\n\n 

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• Strong communication and customer service skills.

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• Experience using ticketing systems (ideally ServiceNow).

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• Ability to prioritise, manage time, and work under pressure.

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• Numerate with good problem-solving skills.

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• Professional and proactive attitude.

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• Understanding of finance processes (e., billing, payments).

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\n\nIf this could be of interest, please apply!

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