We are recruiting a Fundraising and Engagement Assistant Apprentice to provide outstanding data management, supporter care and assist the Challenge Events Fundraising Officer and wider fundraising team to support our income generation.

What you will do:

• Support the Fundraising team to uphold a high level of supporter care with a view to retention and increased engagement.
• Efficiently and accurately process and reconcile all incoming donation information, received daily, weekly and monthly from multiple digital sources, onto our database and acknowledge these within agreed timescales.
• Analyse all online income including but not exclusively from Just Giving, Enthuse, PayPal Giving Fund and Facebook along with all other income.
• Ensure that all third party received income is recorded on Raisers Edge and produce accurate reports for internal stakeholders.
• Be the first point of contact for challenge event supporters and manage and respond to queries.
• Record and update non-financial supporter information such as, communication preferences, research information and other personal information in line with our Data Protection policy.
• Distribute all parcels in a timely manner, making sure everything is recorded accurately.

To be successful in this role you will have:

• English and Maths GCSE or equivalent grade C or above
• Previous experience providing dedicated administration support.
• Experience of handling sensitive information appropriately
• Experience of working effectively within a team environment and assisting colleagues
• Excellent verbal and written communication skills including the ability to write reports.
• Ability to handle calls and enquiries from stakeholders including people who may be vulnerable and /or bereaved sensitively and appropriately.

Please visit the careers site for the full job description and person specification for the role.

Salary: £24,404 per annum (SCP 4) progressing by increments to £25,183 per annum (SCP 6)

Hours: 36 hours per week      

Location: Warrington                       

Contract: 15-month fixed term contract with a view to be permanent after completion of apprenticeship 

The Juice Academy is an industry-led apprenticeship provider. They are partnered with Clare Sweeney from Keepace Consulting to deliver the 13-15 month Fundraiser Level 3 programme. Apprentices work on the job within a charity whilst receiving 20% off the job training from current industry experts. The training sessions are a hybrid of face-to-face learning (two optional in-person days) in Manchester, and virtual half-day classrooms via Zoom. Apprentices also receive the on-the-job training in the workplace. The final three months of the course will be the ‘assessment period’ during which apprentices go through an End Point Assessment and are graded a pass, merit or distinction. Apprentices currently have a 94% distinction rate. The Juice Academy are part of the Apprentify Group, and development coaches support apprentices throughout the programme.

The qualification will include: Level 3 Fundraiser

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: 13th August 2025      

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.