General Hotel Manager

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Contract: Full Time
The Marble Arch Hotel, one of our 4-star properties from the “by Thistle” collection is located just off Oxford Street and a short walk from the West End and Hyde Park. With 692 stylish and spacious bedrooms, unique dining spaces, and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.
Are you a dynamic and adaptable leader ready to take on the challenge of managing a thriving hotel? As the Hotel Manager, you will be at the forefront of our operations, responsible for ensuring that all aspects of the hotel meet our company's brand, product, and service standards. Your ability to connect with people will be essential as you work to develop their potential and empower them to deliver extraordinary service.
In this role, you will manage day-to-day operations while also focusing on financial performance and guest satisfaction. By actively promoting the hotel through strategic initiatives and working alongside the sales and revenue teams, you will drive profitability while maintaining our commitment to guest experience.
A bold approach to guiding your team, encouraging innovation and creativity in service delivery.
A strong understanding of hotel operations and the ability to implement best practices that enhance efficiency and guest satisfaction.
Financial Acumen: The ability to manage budgets, analyze financial data, and make informed decisions that drive profitability while safeguarding quality standards.
A track record of success in a hotel management role, demonstrating your commitment to excellence and guest satisfaction.
A passion for hospitality and a drive to exceed guest expectations at every opportunity.
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.
In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You Work Hard, So We’ll Always Help Your Money Work Hard For You! Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
Refer a Friend – Earn up to £1000 when friends join our team
Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.
~ Be Well Platform – Our Online fitness and wellness resources
~ Gym Discounts & Cycle to Work Scheme

Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
~‘Social & Seasonal Events – Fun, inclusive celebrations
~ At Clermont Hotel Group everyone is welcome. Employment type Full-time

Job function Management and Manufacturing
Industries Hospitality
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Location:
London
Job Type:
FullTime

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