General Manager

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General Manager Location: On-site / Central London (Location TBC) Salary: £38,000-£40,000 + tips and bonus Job Type: Full-time, permanent Are you a passionate hospitality leader ready to take ownership of a vibrant, fast-growing café concept? We are seeking an inspiring Cafe General Manager to lead one of our busy locations. This role is ideal for someone who thrives in a hands‑on environment, builds strong teams, and consistently delivers exceptional customer experiences. This is an exciting opportunity to join a high‑growth business where no two days are the same. You will play a key role in shaping team culture, maintaining outstanding standards, and driving operational success while developing your career in a supportive and fast‑paced environment. Cafe Manager - The Role: As Cafe General Manager, you will lead daily operations, setting the standard for service, food quality, and team performance while creating a positive and inclusive workplace culture. General Manager - Key Responsibilities: Operations and Standards
Oversee day‑to‑day café operations to ensure smooth service and excellent guest experience Maintain high food hygiene, safety, and cleanliness standards Manage stock ordering, suppliers, and cost control Lead quality control across food preparation and service Monitor sales, labour costs, and operational KPIs Review P&L reports and implement improvements to meet targets Respond to customer feedback and resolve complaints professionally Identify and implement process improvements to support growth Collaborate with marketing teams on local initiatives and promotions
Team Leadership and Development
Lead, coach, and motivate a high‑performing café team Deliver training and development for new and existing employees Conduct regular one‑to‑one meetings and support career development planning Manage scheduling, absence processes, and performance management Lead recruitment and onboarding in partnership with head office
General Manager - Requirements: Essential
Food Hygiene Level 2 or 3 Minimum one year kitchen or hospitality operations experience Proactive, hands‑on leadership approach Passion for food, hospitality, and customer service
Desirable
Café or bakery experience Experience training and developing teams Confidence interpreting P&L reports
Benefits
Consistent working pattern with one weekend day off per week / one whole weekend off per month Monthly performance bonus and tips Free food perks Clear progression opportunities within a growing business
If you are ready to take the next step in your hospitality leadership career and make a real impact, click apply today and be part of something exciting #J-18808-Ljbffr
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Location:
Greater London
Job Type:
FullTime

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