Seeking an ambitious and hands-on General Manager to lead a quality-focused, LGBTQIA+-owned café in Camberwell. This is a unique opportunity to take real ownership of a growing business, shaping both the customer experience and team culture, while benefiting from an equity incentive tied to the cafés success. This role would suit someone who is not only ready to step into a leadership position with genuine influence and autonomy. What We Offer: £15 per hour (35 hours per week) Pay: £15.00 per hour + equity incentive (approx. £26,250 base + performance-linked equity) A genuine opportunity to shape and grow a café business Autonomy, responsibility, and direct input into operations Supportive, inclusive, and collaborative working environment Key Responsibilities: Leadership & Operations Take full responsibility for the smooth day-to-day running of the café Lead by example on the floor, setting the standard for service, quality, and professionalism Ensure consistent delivery of high-quality drinks and customer experience Oversee opening/closing procedures and maintain operational excellence Team Development Build, train, and motivate a strong, engaged team Manage rotas, timesheets, and weekly reporting Lead recruitment and onboarding (with director approval) Act as the primary point of contact for all staff matters Standards & Customer Experience Maintain exceptional standards of cleanliness, presentation, and organisation Confidently handle customer feedback and resolve issues with professionalism Ensure all health & safety procedures are upheld Commercial & Supplier Management Manage supplier relationships and oversee stock control Coordinate ordering across coffee, food, and retail products Support the growth of retail sales and in-store offering What Were Looking For: Proven experience in a café or hospitality leadership role (Supervisor/Assistant Manager/Manager) A strong sense of ownership and accountability Passion for quality coffee, service, and creating a great customer experience Confident leading a team in a fast-paced environment Commercial awareness and attention to detail Comfortable working in and contributing to an inclusive, LGBTQIA+-led environment Are you interested ? please apply below and Brooklyn will be in touch!

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