Multilingual Customer Experience Consultant (German & English Speaking)

London (Hybrid) | £13.35 per hour + bonus (OTE)

Are you fluent in German and English and passionate about delivering outstanding customer service? We're working with a fast-growing, international client to recruit a Multilingual Customer Experience Consultant to join their vibrant team. You'll be handling calls, emails, and live chats, helping customers enjoy a smooth and engaging experience.

What you'll be doing:

Responding to customer enquiries via phone, email, and chat Resolving queries efficiently and professionally Maintaining accurate records and supporting internal teams Contributing to a high-performing, fun, and collaborative teamWhat we're looking for:

Fluent in German and English (other languages a bonus) Excellent communication and customer service skills Confident decision-making, problem-solving, and numeracy skills Previous call centre or back-office experience desirable Flexible and willing to work shifts between 8am-8pm, Monday-SaturdayWhy join?

Hybrid working model with flexibility and autonomy Bonus opportunities and OTE potential Supportive team environment with development opportunities Be part of a fun, fast-paced workplace where every day is differentIf you're enthusiastic, proactive, and love helping customers, apply now to join a team dedicated to delivering an exceptional customer experience.

COMMP