Ourteam is growing, and we are looking for a Global Head of CRM to join us on our journey!

Is this the role you are looking for If so read on for more details, and make sure to apply today.

Develop and execute the global CRM strategy, defining objectives, managing the budget, and ensuring alignment with overall business goals

Lead, mentor, and manage the CRM team, ensuring the effective planning, execution, and data-driven analysis of all campaigns

Oversee the optimization of the customer journey through advanced segmentation, personalization, and marketing automation strategies

Own the global CRM calendar and collaborate closely with cross-functional teams (e.g., Marketing, Product, BI) to deliver seamless customer experiences

Drive CRM performance by owning all relevant KPIs, analyzing data to derive actionable insights, and implementing continuous testing and optimization

Ensure compliance with global data protection regulations while driving innovation through the implementation of new technologies and AI-driven solutions

Your background and mindset 6+ years of extensive CRM experience, including time spent within the online gaming industry, and a preferred Bachelor's degree

At least 3 years in a leadership role with proven experience managing teams in a global or multi-market business environment

Demonstrates a strong strategic mindset with deep expertise in CRM strategy, customer lifecycle management, segmentation, and personalization

Extensive hands-on experience with major CRM platforms, marketing automation tools, and data analytics

Excellent communication, presentation, and stakeholder management skills, with a highly collaborative approach to working cross-functionally

Thrives in a fast-paced, dynamic environment; an understanding of cryptocurrency customer behaviour is considered a plus Please note, we don't offer a relocation support for this position! Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information. Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button. Created on 25/06/2025 by TN United Kingdom

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